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A bit of fun

The Royal Marines are stationed down in Poole and we are luck enough to supply some of these great guys with water softeners. 

Check our this video it would certainly made the Bournemouth airshow even more fun with a group of flying Marines. 

 

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Our water softener is not working?

When is a water softener not a water softener? 

New customers sometimes contact us complaining that they have a water softener that 'has never worked'. 

When we attend we often find devices like these- 

Magic bean device? 

Magic bean device? 

It's a water filter not a softener

It's a water filter not a softener

Some of these have been put in by confusion, some are misold and some are just dangerous. 

None of them remove all of the customers calcuim and solve there hard water problems.

I always listen to the customers tales of woe and then let them see a real water softener in action.  

We are so confident that you will love soft water  we even offer a 3 month trial on our products.

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Bournemouth Install

This customer has a lovely home in Bournemouth and had enjoyed the benefits of softened water for many years.

We got called to look at a non working unit, after a service we talked to the customer about the benefits of repair versus replacement.

The customer now has a brand Hague. These are known to be the most efficient water softeners on the market with savings over block salt machines of over 40%.

We also took the opportunity to sort out the customers pipework and fit new stopcocks. Dan our main installer has made a lovely job of connecting to the customers existing iron pipework.

We did I admit need to make 2 visits. The first softener we unpacked had unfortunately been damaged in transport and was not to our satisfaction, this is very rare but as we fit hundred every year I suppose eventually this would happen . The customer was very understanding and a return visit was made with a brand new machine which we keep in stock.

Hague 410 fitted with new pipework under the stairs

Hague 410 fitted with new pipework under the stairs

water softener fitted 1 - 0 wine drunk

 

 

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Boscanova- boscombe

The best breakfast and they do a vegetarian breakfast that could convert a carnivore.

What is not to like? Best breakfast selection in Dorset. Check out their vegan and meat English breakfast. We have and they are lovely.  

Coffee here is always good, they roast their own and know what they are doing. 

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Parking- normally easy but you need to pay

highlights- breakfast

coffee- south coast roast

machine-  ???

style - very eclectic mix of people😊 , it is Boscombe

 

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Petite Prince- Westbourne

France meets really great coffee

France meets really great coffee

 

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What a great discovery and they have opened one in Wimborne. 

All of their pastrys and cakes are made, yes made on site. Just need to get in there early enough to grab a coissant.  

Machine-  Sanremo

Coffee-Extract

Parking - Westbourne so a pain

Highlight - French pateserie

 
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Let's get in Right

Recently while delivering salt to a new customer they asked us to look at their new water softener as they did not feel the house had much water flow. 

Looking in the boiler room we found some beautiful plumbing that had all gone wrong when they had got to the water softener. A really large water main had been reduced down to fit in a small domestic unit. The customer had 5 bathrooms and gym and a small water softener that just was not suitable.

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Two days latter we had fitted a suitably sized unit with all the correct plumbing. When i tested the system, water flow had increased significantly. Infact the tap in the utility area had been giving 7 lt/min and now was producing 16lt/min. Hooray.

The softener that we put in was a Hague Maximizer which can give 90 Lt/min with incredible efficiency.

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Great evening

I attended a great event "know thy user-fable" held by Greenwood Campbell in Bournemouth. A great digital media company and their focus on customers, something that we feel strongly about. 

They had a great photographer there but as usual the picture captured was of me stuffing my face.

 

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Great Minds

I spent the evening last week at a great event 'Fable' hosted by Grenwood Campbell. Networking and speakers talking about knowing thy users.

check out the video and play spot Wally ( paul in his logo work shirt ) 

 

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Look after your water softener

Whatever model of water softener you buy you can be sure that Dorset Water Softeners are only a phone call away if you need friendly advice.

Traditional single cylinder softener

Traditional single cylinder softener

harveys twin cylinder softener

harveys twin cylinder softener

again a single cylinder water softenr

again a single cylinder water softenr

We look after, repair  and service all makes and models of water Softeners, with a very friendly happy to help service - we even send out service reminders should you need one.

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Bournemouth Spur Road - A338

Great news from Bournemouth we are the first area in the country to be experimenting with invisible road workers. 

After much concern for the safety of road working staff Bournemouth council have decided to go for this high tech solution. A spokesman sorry person says that the contractor suggested the scheme and the council have embrassed it as a great idea. 

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When further asked about the finacial implications of delays for local businesses and their staff the council replied we find the best way to deal with this from our experience is to blame others and give everybody involved a pay rise.

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