There is no water coming from our softener
Occasionally we receive a call from a customer telling us that their plumber cannot understand why there mains water has slowed down. He has always tried everything and eventually thinks it might be the softener.
When we got called out to this old water softener we found that the resin had grown somewhat and was restricting the water.
Here is a little video showing what we found.
Trickle flow and water softeners
kinetico suffering with trickle flow
What's that ball valve thingy?
A brief explanation of trickle flow. Not a Hollywood production.
How does living in Dorset effect your skin?
New study of demand for skincare treatments reveals link between hard water and the symptoms of eczema
The condition causes red, itchy, inflamed, cracked and sore skin and can be exacerbated by a number of factors, including stress, detergents, soaps and perfumes as well as diet and food
Survey found the demand for eczema products was in London, West Midlands and Essex - all areas with hard water
Lowest sales were found to be in Perthshire, Kinross, Rutland and Falkirk – all areas of soft water
NHS choices says water hardness can be a trigger for eczema as the excess minerals prevent foaming products from working properly, leading to increased usage which strips skin of natural oils
Eczema
Paula Beattie, consultant dermatologist and British Skin Foundation spokeswoman, said: 'There is increasing evidence that children living in areas with domestic hard water have an increased risk of eczema and more severe eczema especially if they have a genetically inherited tendency to dry skin.
Location is also thought to be vital when it comes to the health of your skin.
A new study has found a person's postcode could determine their risk of developing eczema - a painful skin complaint affecting one in five people.
Findings highlighted a direct correlation between hard water and demand for eczema cures.
In the last 18 months, demand for treatments was highest in London, with the West Midlands, Essex and Surrey also appearing in the top five.
Experts noted all are areas of very hard water.
Commenting on the findings of the 2009 Softened Water Eczema Trial, Tony Frost, from the UK Water Treatment Association, said: 'While this trial did not provide the supporting evidence expected, 66 per cent of home owner participants opted to purchase the water softener after the trial.
Water softener servicing
A busy Saturday of water softener servicing. We recommend a service for your unit every two years to keep it working efficiently and to make sure that your water stays wholesome.
This morning I have sorted out a Kinetico machine, the customer was told it would never need a service. Probably why the company they purchased it from did not answer their phone.
Next a service on a Harveys Block Salt machine. Not one of ours but always happy to help.
Fried breakfast calling.
twintec, Kinetico, monarch, Harvey, culling an, waterside
Salt deliveries
Not only do we install and service water softeners but we also supply and deliver salt across Dorset.
Salt delivery- Ringwood, verwood, ferndown, west moors, Wimborne, coffee Mullen, broadstone, Poole, Upton, sandbanks, Bournemouth, boscombe, Blandford, new forest, bere Regis, Wareham.
Block salt softeners
They have np been around for a long time now. Great efficiencies and so easy to use.
This customers old machine has finally worn out. The water was no longer as soft as they wanted.
A new block salt water softener was fitted with all new fittings.
Qualified instalation
Just removed these hoses from a customers water softener. It is a miracle that they did not come apart as none of the clips on the joints had been crimped.
At Dorset Water Softenerscan our fitters are all trained and qualified.
Who needs a cave?
"We are proper hard in Dorset"
In this house the water is so hard they grow stalagmites or is it stalagtites?
we sorted the problem with one of our great Softi Water Softeners.
Hard water damages taps.
A little softener for a large family
This softener has gone in a large house in Bournemouth where 3 generations are living together.
It's our Softi Twin from Harveys and it's great for situations where the demands vary.
Water Softeners in Tight Spaces
Here is one of our Harveys Block Salt water softener.
Corner cupboard
The customer has a 22mm water main and we managed to fit the unit in a small corner unit. Easy to put salt in and it uses an other wise dead space.
Fluoride in Dorsets water?
Well if you have water supplied by Bournemouth water there is none added at present.
More info this way
There is Chlorine which can make your water taste of bleach. We have a solution- one of our sink mounted mains fed filtered water taps. They started at £150.00 fitted.
Leaking Water
At this customers house we found this old Water main. It had already be patch 3 or 4 times before it was replaced.
Old iron water main
After it was replaced there was more water pressure, the water was a better colour and the grass was no longer soggy.
They are now going to have a water softener to rid their home of scale.
Please can I have a water softener.
We had a call from a customer who really wanted a block salt Harvey water softener.
He had visits from two different company's who said it was not possible. To difficult, impossible.
After a 10 minute survey it was obvious it was possible with some clever thinking and some clever plumbing. It took longer to convince the customer it was possible after the so called experts said no.
Its fitted and soft water has made this man very happy as you can see.
Why do we do it?
It's for the cake!
A nice time and cake for my sons 16th birthday. No water softeners today.
High flow, low flow
When you have a Water Softener fitted it is important to make sure it is sized correctly. Not only for the amount of people but also for the water main capacity.
This picture shows a nice big 22mm water main that has been taken down a size to fit a undersized water softener. The unit had been unreliable and has restricted the water flow to the customers pressurised hot water system, not good.
Note also the garden hose used as an overflow.
At Dorset Water Softeners we will survey your home and specify the correct system for you and your home.
Where is your stopcock?
That's one of the first questions we ask when we visit a customer.
In this case it was no existent. The plumber had replaced it with a boiler care system which was also feeding their drinking water. Yum yum.
So we took it off and replaced it with a stopcock. Relagged the pipes and then fitted a block salt water softener inside the house.
Its really important to be able to turn your water off in an emergency.
All of Dorset and a bit more
So we headed of down to Lyme Regis for a job and got talked into visiting a job in Seaton Devon.
Walked down to the beach for a selfie before I escaped back to the saftey of Dorset.
Why should I service my water softener?
Take a look at the state of this commercial water softener
Never been cleaned or serviced and guess what it does not work.
Thats what's makes us different at Dorset Water Softeners, we love servicing and we even send out service card reminders.